I’m bothered when lawyers or law firms do not include e-mail contact information on their letterheads or anywhere where I can find it. It’s not efficient.
For example, today I needed a property inspection report from another attorney so instead of shooting him a quick e-mail and getting it returned to me. I had to call him, got voicemail, he called back and got voicemail, and I still don’t have the inspection report.
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Or on their pleadings.
Actually, I can think of one thing worse than an attorney not making his/her email address easily found: making it easily found and never checking it.
I’ve encountered that far more than should be the case, and I usually find out when too much time has passed and I didn’t get a response. I call the assistant and hear the dreaded words “Oh, he doesn’t check that. You need to send it to me.”